We are committed to protecting your privacy and will only use the information collected about you lawfully and in accordance with the Data protection Act 1998 and GDPR Act of 2018.
We will not email you unless you have given us prior consent and we will not pass information about you to others to allow them to contact you.
We will keep your delivery details, address, telephone number, on file in order to fulfill future orders but will only share this information with our distributor, APC, who keep your details private and for use for delivering Secret Wine orders only.We do not store credit card details and we will not share customer details with any 3rd parties.
We have safeguards to prevent unauthorised access and procedures in place to protect your privacy.
Our software provider Lightspeed has designed its infrastructure to log extensive information about the system behaviour, traffic received, system authentication, and other application requests. Internal systems aggregated log data and alert appropriate employees of malicious, unintended, or anomalous activities. Lightspeed personnel, including security, operations, and support personnel are responsive to known incidents.
Lightspeed maintains a record of known security incidents that includes descriptions, dates and times of relevant activities, and incident remediation. Suspected and confirmed security incidents are investigated by security, operations or support personnel, and appropriate resolution steps are identified and documented. For any confirmed incidents, Lightspeed will take appropriate steps to minimize product and Customer damage or unauthorised disclosure.
If Lightspeed becomes aware of unlawful access to our data stored within its products, Lightspeed will: Notify us of the incident; Provide a description of the steps Lightspeed is taking to resolve the incident; Provide status updates to us.